Support & Services
Award-winning support and world-class professional enterprise cloud services
Nutanix POC/Trial for Our Existing Customers
Take advantage of our new Nutanix POC/Trial to request Nutanix software trial licenses or a demo session within the Nutanix-hosted environment directly from our Support Portal. Trial licenses may be requested for up to 30 days, with an option to extend to a maximum of 60 days. Apply these trial licenses onto your cluster, and during the ongoing trial, you can subscribe to the licenses from one central location within the Support Portal
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Powering Africa's Industrial Revolution: Dangote Group's Digital Transformation with Nutanix
Dangote Group, a Nigerian business conglomerate is renowned for its diverse portfolio of business practices. Hear how Nutanix Professional Services are helping them achieve their goals, with the support of their iTAM they are more agile and have zero downtime.
Committed to Customer Success
Nutanix’s award-winning support, comprehensive professional services offerings, and global training solutions help the world’s most advanced datacenters run any workload, at any scale.
If you require emergency assistance, please contact Telephone Support at 1-855-NUTANIX, extension 3 or find your local number.
Product Support
Award-winning, global 24x7x365 support to meet your technology needs.
Professional Services
Expertise for the entire IT lifecycle to reach the full value of your investment.
Training & Certification
Innovative education services to extract maximum value out of your Nutanix solution.
Our support services are a big part of what makes the Nutanix experience so great. Take a look at this visual to learn more.
Testimonials
Hear what our amazing customers have to say about our support:
One of our key decision points in choosing Nutanix was its support organization. Nutanix has by and far the best support of any IT organization that I've ever worked with.
Brian Oamek, Senior Cloud Architect at Trek Bicycle
Nutanix sets a new standard for support. There is only one other vendor of mine that is even close. I'm thrilled to see your company growing like crazy, it will force some of the big companies to take notice and play nice.
Richard Draut, IT Manager, Southwest Electronic Enegery Corporation
The support from your team has been absolutely fantastic. Nutanix sets the benchmark for support. We simply don't get that level of support from the previous incumbent vendors.
Pete Sayers, IT Manager, South Taranaki District Council
I've been in the business a while and what I've noticed is that Nutanix support is one of the best out there. You log a low priority ticket and it gets picked up in 15 minutes and somebody is calling you to fix it.
Kawa Farid, Director, Infrastructure & Operations at Hyundai Australia
Online Support Resources
Online resources are available via Nutanix’s award-winning support site, including extensive product documentation, user manuals, advisories and other helpful information. Customers can create cases at any time on the portal.
The Associate of Support Professionals recently awarded Nutanix as a Top Ten Support Website for a second year. Read more about Nutanix’s approach to customer service in the blogs “In Customer Service, It’s Little Things That Matter”.
Education Services Offered by Nutanix University
Nutanix University delivers unique, innovative customer education programs that push the boundaries of IT training. Our programs are all about choice — design the mix of in-person, online, or video training that work best for you and your organization. Then add the finishing touch by validating your skills with our industry-recognized certification programs.
The education services that Nutanix provides has been an asset to our growth and development of our staff.
Matthew Vilord, ITC Manager, City of Cape Coral
